
Over the past years, dramatic changes occurred in web site development. Early web site "design" focused on the "look" of the site and resulted in a "nice looking" but minimally effective business tool. The focus of the early web sites was primarily on marketing and advertising and containing little integration with business operations. Many web sites are still developed using these less effective methods.
Current and emerging web site development focuses on developing viable business tools. Sometimes termed "e-business", the new generation web sites incorporate the web site, and related Internet technologies, as an integral part of the overall business operations. Far beyond the simple advertising and marketing models used previously, the current strategies incorporate Internet technologies into customer relationship management, workforce empowerment, field staff support, employee relations, project management, data collection and research, procurement, billing and bill payment, inventory management, and logistics. Web site development is now specifically designed to enhance the overall business mission, to reduce operating costs, and to develop long lasting customer relationships.
By: Alpna
